Testimonials

“...they were somewhat outclassed by Nick Drake-Knight who I've heard speak before. Nick had a very clear process he advocated (the NDK Group website has pdf flyers), the time was just about enough to rattle through his Rapport - Understand - Demonstrate - Recommend - Close.”

John Bradford
JBSH

Hi Nick,
this is to formally say THANK YOU for your splendid help in making this morning's event work so well, and for so brilliantly answering questions from the floor. You are every bit the great presenter everyone said you would be. I really, really appreciate your input. I know everyone went away on a high, and with a much better understanding of what is involved in selling.”

Sophie Chalmers
Institute of Directors (IoD)
Bristol

“ Thank you for speaking at the Service Network events which were organised by Dialogue Event Solutions. We received excellent feedback from the delegates and will have no hesitation in suggesting you to our customers for future events.”

Tracy Skinner, CEO,
Dialogue Event Solutions

“ Just occasionally, someone comes along who says ‘Not only can you do it, but this is how’. Nick, you were great. Attending your business seminar was good for the soul. It delivered reinforcement to beliefs I held but had not verbalised or rationalised into a strategic plan. It taught me that I must think more deeply about whom I approach and that I don’t really know what I think I know.”

Dominic Robinson, Director
FLUID SYSTEMS UK LTD
Walton-on-Thames
Surrey

"Nick is a dynamic and enthusiastic speaker. He engaged the audience and kept their attention. For me it was a thoroughly inspirational and motivating experience."

Sandu Hellings
Managing Director
riskHive Ltd
Bristol

“Thank you for your fantastic delivery last week at our event. The feedback has been great. Thanks again”

Katherine Aitken
Executive Director
Service Network (NE) Ltd.

“Many thanks for your presentation. It went down a storm…”

Dr. D.M. Brennand,
Deputy Director
Centre for Research, Innovation and Graduate Studies UNIVERSITY OF THE WEST OF ENGLAND
Bristol

“ Nick Drake-Knight has trained Jenton staff on three occasions. His appeal to us is based on his attentive, inclusive and enthusiastic presentation style which he mixes with an in depth knowledge of the subject. The all important issues of understanding the real needs of customers and building relationships - all too often neglected - are given the highest priority by Nick and this is the first time I have seen sales training presented in this way in an industrial sales environment, where it is just as important as any other sales environment. Our sales staff became animated by the new approaches discussed and this is the first time any of them have thanked me for sending them on a training course!!”

Richard Little
Managing Director
JENTON INTERNATIONAL LTD
Whitchurch
Hampshire

“ Southern Housing Group has long been committed to investment in our staff team, as part of our quest for continuous improvement. We have engaged the services of Fran Osman-Newbury and Nick Drake-Knight on many occasions to influence our people and facilitate change within our organisation, through training and workshop management. Their unique mix of understanding what drives our industry sector, their passion, and their innovative approach to people development has created shifts in the beliefs, thinking and behaviours of our employees that continue to impact positively on our business.”

Tom Dacey,
Chief Executive
SOUTHERN HOUSING GROUP
Clerkenwell
London

“We have worked with Nick twice now in regard to customer satisfaction and the development of our internal contact centre. His unique knowledge of best practice amongst the top operators in the private sector and his understanding of our own business has allowed us to both benchmark our current position and develop a programme to close the gaps which make the highest impact on our performance.”

Nick Weaver
Managing Director
BUSINESS LINK GLOUCESTERSHIRE LTD
Cheltenham
Gloucestershire

"I speak on behalf of all the students, we really really enjoyed the lecture and you can take all the credit for getting our energy and motivation back!" Hajar Ksikes, Cass Business School, City University, London